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How long will my order take?
All orders are processed within 7–10 working days, and you can expect delivery within 10–15 days. Remote locations might take a little longer.
You’ll receive a tracking link in your inbox as soon as your order is shipped.
I have received a damaged product, what should I do?
We’re so sorry to hear this. Please don’t worry.
Drop us a mail at hey.studioma@gmail.com with images of the damaged product within 5 days of receiving your order.
We will check and have the product replaced or refund your money as per your preference.
What do I do if I don't like the product I received?
Drop us a mail at hey.studioma@gmail.com and we’ll help you initiate a return.
Please note that returns are accepted only if the product is unopened, unused, undamaged, and has all tags intact, within 5 days of receiving your order.
Make sure the item is packed securely to avoid damage during transit.
Kindly note that courier charges for returning the product will not be refunded.
Customised products cannot be returned, exchanged, or refunded unless they arrive damaged.
How can I cancel my order?
We’re so sorry to hear that,
but we don’t accept cancellations once an order is confirmed. We hope when it arrives, it brings a little joy and love from us to you.
What is included in a branding package?
Our branding packages usually include a logo, color palette, typography, brand guidelines, and additional assets depending on your needs. We can customize packages for every client.
How long does the branding process take?
It usually takes 2-6 weeks depending on the complexity of your project and feedback cycles. We’ll provide a clear timeline once we understand your requirements.
Do you work with businesses of all sizes?
Absolutely! We work with startups, established businesses, and individuals seeking thoughtful, memorable branding.
How do I start a branding project?
You can reach out to us at hey.studioma@gmail.com or send us a DM on Instagram with your vision, ideas, or inspiration. We’ll set up a call to discuss your goals and guide you through the entire process.
What types of events do you design invitations for?
We design invitations for weddings, birthdays, baptisms, corporate events, and any celebration you can imagine!
Can I get a digital copy, a printed copy, or both?
Both options are available! We provide print-ready files or digital formats suitable for email, social media, or messaging apps. Please note, we supply the files only - we do not print or send physical invitations after printing.
How long does it take to design an invitation?
Design timelines vary depending on complexity. Simple invitations can take 3–5 days, while detailed or illustrated invitations may take 1–2 weeks.
Can I request changes to the design?
Yes! We include a set number of revisions to ensure the design perfectly reflects your event. Any additional revisions beyond that will incur a small fee, which we can discuss beforehand.
What information do you need to start designing an invitation?
We’ll need your event details (date, time, venue), any preferred colors or themes, and any inspiration or ideas you have in mind.
How can I get started with my invitation design?
You can reach out to us at hey.studioma@gmail.com or
send us a DM on Instagram with your event details, ideas, or inspiration. We’ll get in touch to chat about your vision and help bring your invitation to life.
How much do your branding/event invitation services cost?
Our pricing depends on the complexity of the project and your specific needs.
You can either drop us an email or schedule a call to explain your vision. Once we have all the information, we’ll calculate the cost and get back to you within a day with a personalized quote.